Managing Content (Admin)

TABLE OF CONTENTS

• Managing Content 
  • Discussions
  • Posts
  • Announcements
  • Files
• Roles & Permissions

A community admin can manage all content within a community. As an admin you have full permissions to add, edit, or delete discussion threads, announcements, and files. Admin are also able to pin posts and delete posts by other users. 

Managing Content 

Community admin have full permissions to manage content as needed within the community. Use the guidance below to manage discussions, posts, announcements, and files. 

• Discussions

  • Add a discussion thread within a community by selecting the three dots on the community card, select 'Create new discussion channel'. You will then be prompted to create name and description for the discussion channel. Select 'Create' to save and create the discussion thread for the community. 
  • Edit any of the discussion channels by selecting the three dots on the right side of the channel. Select 'Edit discussion channel' to edit the title or description of the channel and select 'Confirm'. 
  • Delete any of the discussion channels by selecting the three dots on the right side of the channel. Select 'Delete discussion channel' and 'Yes' to confirm. 

• Posts

  • To pin or delete a post in a discussion channel, select the three dots on the right hand side of the post.
  • Select 'Pin Post'. The post and all replies will move to the top of the discussion thread with pin icon on the post to indicate to members that the post has been pinned.
  • Select 'Delete Post'. The post will no longer be visible to members. All members of the community will now see a message stating that the post was deleted. 
    

• Announcements

  • Create, edit, or delete an announcement from the 'Announcements' tab on the community page.
    
  • Select 'Create new announcement' to create and format the announcement using the tools along the top of the text box. Select 'Post' to post the announcement and send a notification to all community members. 
  • To edit or delete an announcement, select the three dots on the right hand side of the announcement. Select 'Edit announcement' or 'Delete announcement'. 
    • Note: Admin can only edit their own posts. If an announcement is made by another admin only they will be able to edit their post. 

• Files

  • Files can be added to a discussion post to be shared with the community. To add a file to a post use the '+' icon when creating the post. 
  • To edit a file when drafting a post, use the red 'x' in the corner of the file icon to remove the file for the post. 
  • Files can be removed after posting by selecting the three dots on the right hand side and selecting 'Edit Post'. 
    • Admin can only edit their own posts. 
  • Delete a file by deleting the post or deleting the file from the 'Files' tab. 
    • To delete the entire post with the file, use the three dots on the right hand side of the post. 
    • To delete a file access the 'Files' tab within the community, use the three dots on the left of the file name to select 'Delete file' and 'Yes' to confirm. 

Roles & Permissions